An important update from our MD regarding our response to COVID-19
Tuesday 24th March 2020
In response to the COVID-19 pandemic, we – like many companies – are being forced to make unprecedented decisions.
Whilst specific advice from the government to the optical industry is yet to be fully clarified, the message from key industry bodies is clear – whilst the crisis is ongoing, practices should only be providing essential and urgent eye care. We recognise that Colorimetry does not fall within this remit.
A number of our suppliers have reached out to us this morning, and have told us they are reluctantly closing their doors, albeit temporarily.
The very core of our business is the precision tinting which we are so proud of. This is a time-heavy and labour intensive process, undertaken by our team of specialist staff. They work in close proximity in our lab. Staff welfare is one of our core values, and is integral to us as a business.
It is therefore with a heavy heart that we have taken the difficult decision to temporarily stop accepting orders with immediate effect. This includes online orders.
Existing orders will be processed and a member of the team will be in touch to discuss your despatch needs.
From tomorrow, we will be asking our staff to stay at home for their own well-being.
We recognise that there may be an occasion during the next few weeks when you might need to urgently speak to a member of our staff, and we can always be reached on a dedicated number: 07990 020231 or via email at [email protected].
We are lucky enough to enjoy an excellent relationship with you, our customers, and we know that many of you will be also be making difficult decisions at this time. We therefore want to reassure you that we will be back up and running as soon as it is safe to do so, and that we very much look forward to continuing to work and support you when we return.
Thank you and take care.
Kimberley Harrison
Managing Director
Cerium Visual Technologies Ltd
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We are the proud manufacturers of the Intuitive Colorimeter Curve, shortlisted nominee for Product of the Year at the AOP awards 2019.
With over 25 years of experience in the industry providing precision colour to change lives, through the use of precision tinted lenses and overlays.